Professional Impact for Healthcare
Over 100,000 doctors and their staff have discovered the power of Professional Impact success strategies to improve patient care, increase revenues and capitalize on the rapidly changing healthcare economy.
Our proven strategies have helped clients to increase revenues exponentially – often in fewer than 30 days!
Most importantly, our programs help doctors and administrators spend less time on drama so they can Focus On Impact® day after day.
Executive Team Alignment
In today’s healthcare arena, the rising cost of doing business, coupled with the stress of responsibilities and call schedules, has led an increasing number of doctors to come together to form group practices. For many doctors, this has been a good solution yielding multiple benefits and little down-side.
Unfortunately, many doctors have found that expanding to a group has catapulted their practice into a tumultuous and even catastrophic maze of stressful experiences. Remember the old adage about too many cooks in the kitchen? We’ve seen practices that became paralyzed because partners couldn’t find a way to agree on the simplest of decisions.
Doctors are not trained to be team players. In point of fact, they are applauded for their INDEPENDENT thinking. This is a good thing in an emergency, but not in the day-to-day operations of a practice.
How do you avoid the partnership pitfalls and form an Executive Team that will be effective, profitable and enjoyable?
The Professional Impact Executive Team Alignment Workshop has been a critical component in the success of many group practices, and it may be precisely the solution you need.
“Excellent. I should also say you won over a skeptical group of doctors.” — Kevin Markham, MD, Petoskey Surgeons, PC
“An answer to a prayer and a life-changing experience.” —Roger Haas, DDS, Haas Orthodontic Arts
“The best – way, way, way above expectations. There was perfect background and substance to support the intervention.” — Louis A. Cannon, MD, Michigan Heart and Vascular
“No doubt, this changed my life and my relationship with my partners. The solution formulas will be very helpful and the end result of bring our group together was a major success.” — Gerald Gadowski, MD, Michigan Heart and Vascular
Contact us today to discuss how we can help you maximize and capitalize on your executive team
Differentiate as the Leading Provider in Your Community
When you were studying for your boards, they told you that if you excelled clinically, that would be enough – success would come to those with the best hands, the best technique, the greatest knowledge.
The reality is quite different. Unless your revenues are based on doctor-to-doctor referrals and you have little or no competition in your community, you are competing for patients along side the best – and not-so-best – of your colleagues.
The problem: most patients aren’t skilled in distinguishing doctors clinically. They don’t know your surgical technique is superior or that your training is any better than another’s.
Patients use other factors to choose doctors, such as social comments that have nothing to do with your expertise or results.
The most successful practices are those who understand those factors, know how to manage them, and do so consistently.
How will you help patients and referring practices choose YOU over your competitors?
Professional Impact Differentiation Programs are designed to help you attract the patients, partners and staff that are ideal for you with minimal time or expense.
Discover how you can apply our proven, ethical influence strategies to help patients say “yes” to out-of-pocket treatment and ancillary products and services without ever using pushy “sales” tactics.
Our Healthcare Customer Service programs have received rave reviews from doctors, hospital administrators, staff and patients, improving reputation and revenues in record time.
How will you keep your team motivated and positive – no matter what?
If you’re looking for a high-energy environment, where partners and staff give more than they are asked to give, then a self-motivated team is critical to your success.
Professional Impact motivational programs, keynotes and books infuse your team with sustainable energy to create a positive atmosphere that makes everything go smoother for you and your patients.
“As a result of the workshop, everyone in the office works well together, highly motivated with a calm sense of purpose. My professional life has never been better.” — Luke Curtsinger, MD -Coastal Plastics
“Very unifying for staff.” — Mark Denker, MD -Palm Beach Fertility Center
“My relationships with staff members will be much more solid…For the first time I’m enthusiastic about the future of our practice.” — John Barnett, DDS -Dolphin Dental
“I feel an intimacy with my staff that I never allowed myself to feel before, and that intimacy and insight will make me a better leader (boss), a better care-giver for my patients and in all of my relationships!…Thanks for your life-changing gift!” — Ann Laurent, DDS -Dental Artistry
“By helping the healing of my staff you enabled us to move forward.” — Bob Talley, DDS -Craniofacial Pain Associates of Oklahoma
“It has given me an opportunity to get to know my employees better, to reflect on their dedication and talent, and to find the means of working better with them. The clinical experience of the presenters was obvious and quite relevant.” — Rich Ruskin, MD -Desert Pain Institute
“Identified barriers to effectiveness and success personally and professionally, created change and gave me tools to move forward, helped my staff move through issues, feelings and misunderstandings to become a dynamic, enthusiastic team. [It was] safe, lots of support and encouragement, resources, skills, expertise, caring – Hal & Wendy – you’ve got it all!.” — Ariel Wilcox, RN, Owner -Access Wellness Institute
“Allowed me to understand, forgive, empathize and actually like my co-workers…helping me personally in life will help me in my day-to-day job…” — Jacque L., LVN – Cardiology Associates of Lubbock
Private Leadership Consulting
There are some things you just can’t discuss with partners, colleagues, friends or even family members. Sometimes you need an objective listener, a skilled and experienced counselor, or a competent advisor to work through the challenges and help you to find the solutions.
Our clients have been talking to us for more than three decades. They use us to break through their success barriers, work through critical decisions, find creative solutions to unusual circumstances, and find their personal paths to success.
The most successful leaders know it is critically important to have a personal consultant that they can call to discuss the issues that affect their personal and professional lives.
Do you try to ignore the issues that are keeping you up at night? Do you push your pressures aside and focus on the needs of everyone but yourself?
You don’t have to do this alone.
Whether you choose a single consultation, or schedule weekly or monthly calls, a Professional Impact consultant is ready to give you the personal attention and expertise you need to stay on top of your profession and enjoy your life.
Contact us today to learn more about how we can help you maximize and capitalize on your impact.
“Professional Impact workshops should be considered ‘required curriculum’ for all health care practitioners. The information they provide is critical to the success of any practice.” – Lonnie Hirsch, President, Healthcare Success Strategies
“If you have a team that needs re-energizing, a business plan that could use a different perspective, or any personal situations that don’t seem to be working…give Hal and Wendy a call. It will change your life.” – Estel L. Landreth, DDS, Landreth Team Dentistry
“I was extremely impressed with the unparalleled professionalism of both Wendy and Hal and the outcomes that were attained as a result of their training. Because of their training, my staff no longer looks upon “sales” as a dirty word. In fact, they are now looking forward to the next sales opportunity. More importantly, and what had the biggest impact on me personally, is the fact that these people truly care.” – Malton A. Schexneider, MMSc, PT, OCS, Physical Therapy Specialists, PSC
“We consider Professional Impact training programs to be integral to our marketing plans. Our clients love their dynamic staff-training, team building and leadership programs that contribute to practice growth, as well as to the enjoyment of their practice lifestyles. Wendy and Hal’s tremendous programs, in sync with our marketing, provide the one-two punch so many practitioners need. I would recommend to any practitioner who is seeking a better life and a strong practice vision, to give Wendy and Hal a call.” – Joel Ellis, President, Practice Builders
“Wendy and Hal’s approach is unique. Their technique is flawless. And I can truly tell you that their concern and passion to help you succeed is genuine.” – Carlos Suadi, DDS, Landmark Dental
“It has given me an opportunity to get to know my employees better, to reflect on their dedication and talent, and to find the means of working better with them.” – Rich Ruskin, MD – Desert Pain Institute
“Wendy did a one-hour speaking engagement for our referring doctors. Sharing a glimpse of our training with them, it sparked much conversation about what we do every day. It shifted our relationship so we’re all going the same direction. Not “them” and “us.” – Stevan Orser, DDS, Arlington Adult Dentistry
“We’ve hired Wendy twice to speak to our professional association and she always brings a lot of energy and insight to our group. Any group of professionals that has to work with other people, either the public or each other, can benefit from Wendy’s work.” – Laura Dennison, M.A., CCC-A, Georgia Association of Hearing Professionals
“This program gave us principles and their practical application [as well as] the skills to use them in orthodontic practice. The program makes perfect sense and has application immediately. The principles learned will apply to all facets of life, personally and professionally. I love Hal and Wendy! It has been a joy spending time together. I thank them from the bottom of my heart in helping us to fulfill our dreams.” – Robert Manasse, DDS Manasse Orthodontics
“Received tools to break through barriers. Received great knowledge in the psychology of motivation. Good pace, great energy, superior teaching skills. Patient conversion went from 72% to 100% in first 4 weeks!” – Charles Holt, DDS – Craniofacial Pain Associates of Dallas/Fort Worth
“I was extremely impressed with the unparalleled professionalism of both Wendy and Hal and the outcomes that were attained as a result of their training. Because of their training, my staff no longer looks upon “sales” as a dirty word. In fact, they are now looking forward to the next sales opportunity. More importantly, and what had the biggest impact on me personally, is the fact that these people truly care.” – Malton A. Schexneider, MMSc, PT, OCS – Physical Therapy Specialists, PSC
“It helped me to understand patients. It motivated me to help patients. It has also made me really excited about what I do! I can’t wait to use my new tools! I found something in me I didn’t know I had. It changed my life!” – Jessica Encinas, DA – Tooth Wranglers
“The communication and profiles filled an empty part of our consultation appointments. It gave us a fresh, exciting way to help our patients understand what they really want .” – Jan Zobel, Office Manager – Arlington Adult Dentistry
“As a result of the workshop, everyone in the office works well together, highly motivated with a calm sense of purpose. My professional life has never been better.” – Luke Curtsinger, MD – Coastal Plastics
“Very unifying for staff.” – Mark Denker, MD – Palm Beach Fertility Center
“My relationships with staff members will be much more solid…For the first time I’m enthusiastic about the future of our practice.” – John Barnett, DDS – Dolphin Dental
“I feel an intimacy with my staff that I never allowed myself to feel before, and that intimacy and insight will make me a better leader (boss), a better care-giver for my patients and in all of my relationships!…Thanks for your life-changing gift!” – Ann Laurent, DDS – Dental Artistry
“By helping the healing of my staff you enabled us to move forward.” – Bob Talley, DDS – Craniofacial Pain Associates of Oklahoma
“It has given me an opportunity to get to know my employees better, to reflect on their dedication and talent, and to find the means of working better with them. The clinical experience of the presenters was obvious and quite relevant.” – Rich Ruskin, MD – Desert Pain Institute
“Wendy not only did an outstanding presentation for our International Congress ( 3000 people), she customized the presentations specifically for our customer making her segments a seamless part of our two day program. She undoubtedly was one of the most popular speakers of all time.” – Dr. Diana Howard, Vice President, The International Dermal Institute & Dermalogica
“Identified barriers to effectiveness and success personally and professionally, created change and gave me tools to move forward, helped my staff move through issues, feelings and misunderstandings to become a dynamic, enthusiastic team. [It was] safe, lots of support and encouragement, resources, skills, expertise, caring – Hal & Wendy – you’ve got it all!.” – Ariel Wilcox, RN, Owner -Access Wellness Institute
“It gave me permission within myself to be a more effective leader in the office, to be able to set guidelines for employees and expect them to keep and follow them…it gave me an instight into who I am, who I want to be and more importantly, where I am going.” – C. Lederman, Practice Manager
“This program has helped me not to hide anymore and that my ideas do count. I can now accept the compliments of my co-workers and patients without feeling bad about it. This program was very effective and it was presented in a way that everbody can understand it truly. I felt that I was not in a class at all. Ms. Wendy and Dr. Hal did not present themselves as psychologists to me – instead they were real people.” – Rowena Aiken, LVN Aaron Marguilies, MD Surgical Associates
“It gave me some great ideas on how to talk to patients. I liked everything about this program.” – Leesa Gonzales, RN Cardiologists of Lubbock
“This is a life enriching experience.” – Maher Rashid, DMD, Dolphin Dental
“Allowed me to understand, forgive, empathize and actually like my co-workers…helping me personally in life will help me in my day-to-day job…” – Jacque L., LVN – Cardiology Associates of Lubbock
“The best part of this program was learning how to do confrontation and diffusing an agitated patient.” – Phyllis Blair, RN – Valparaiso Orthopedic
“…I can’t thank either one of you enough – you’ve truly touched my heart and soul [with] the sincerity of the ‘Hal & Wendy show.’ Your passion/fire/desire to touch people is truly amazing. You have to be truly an angel to touch as many ‘hard hearts’.” – Mindy Cable, DA – Semesco, Clark and Wadsworth Family Dentistry
“…what I have learned from you is going to help me in so many ways in dealing with “life” and especially with my family and coworkers.” – Dan Czapeck, DDS – Arlington Adult Dentistry
“Both my personal workshop and that with my staff has left us with “homework” to indulge in to allow us to move through barriers and reach towards bigger goals. I, myself, have clarity on tough decisions and have plans to execute them.” – Frederick Chassman, DC – New England Chiropractic Clinic
“As I worked to rebuild my new life and future, the insight into my life which you allowed me to obtain was amazing.” – Ken Hurt, DDS, MS – Tooth Wranglers
“I learned and grew as much in one weekend with Hal and Wendy as I did in 3 years of one-on-one (individual) therapy!” – Susan Chassar, Office Manager – Access Wellness Institute
“Our understanding of each other, our communication, our patience with each other all improved. Tension was replaced with a sense of calm.” – Luke Curtsinger, MD – Coastal Empire Plastic Surgery
“This workshop is life-changing – simply because Hal and Wendy don’t quit until you get your heart’s deepest desire.” – Johanna Manasse, Practice Manager, Manasse Orthodontics
“The communication and profiles filled an empty part of our consultation appointments. It gave us a fresh, exciting way to help our patients understand what they really want.” – Jan Zobel, Office Manager – Arlington Adult Dentistry
“Our conversion rate instantly improved dramatically, but more importantly, our patient satisfaction rate soared. As a result of the workshop, everyone in the office works well together, highly motivated with a calm sense of purpose. My professional life has never been better.” – Luke Curtsinger, MD, Coastal Plastics
“Now my relationships with staff members will be much more solid…For the first time I’m hopeful and enthusiastic about the future of our practice.” – John Barnett, DDS, Midway Dental
“As I worked to rebuild my new life and future, the insight into my life which you allowed me to obtain was amazing.” – Ken Hurt, DDS, MS, Tooth Wranglers
“Both my personal workshop and that with my staff has left us with “homework” to indulge in to allow us to move through barriers and reach towards bigger goals. I, myself, have clarity on tough decisions and have plans to execute them.” – Frederick Chassman, DC, New England Chiropractic Clinic
“Received tools to break through barriers. Received great knowledge in the psychology of motivation. Good pace, great energy, superior teaching skills.” – Charles Holt, DDS, Craniofacial Pain Associates of Dallas/Fort Worth
“I learned about me…I became a lot closer with my team. I gained a deeper understanding about why my co-workers are the way they are. It pulled us together.” – Joshua Boes – Tooth Wranglers
“Allowed me to understand, forgive, empathize and actually like my co-workers…helping me personally in life will help me in my day-to-day job…” – Jacque – Cardiology Associates of Lubbock
“…what I have learned from you is going to help me in so many ways in dealing with “life” and especially with my family and coworkers.” – Dan Czapeck, DDS – Arlington Adult Dentistry
“We now have a real team and have the tools and insight to have fun, help our patients and each other thrive and grow!..Blown Away! No, wait, that’s too understated. Seriously, this was a life-changing experience. You are truly making a difference!” – Andy Calman, MD, Ph.D., Premier Eyecare
“I got to know the true person in each of my teammates, including me!…Enlightening, enriching, and enlivening!” – Marcellus Chow, OD., Premier Eyecare
“It focused our attention an changing ourselves rather than trying to change the people we work with. The things we learned were supported by science and research. It will help me change how I communicate and interact with my team members. I will have more fun with work. It has changed my outlook on life, the future. I am more positive and confident” – Angela Tam, OD., Premier Eyecare
“They are dynamite! Incredible teachers. Incredible insight.” – Daren Primack, MD, Pacific Heart and Vascular
“A life-altering experience that will benefit all of us – both at work and at home.” – Michelle Powell, Practice Administrator, Pacific Heart and Vascular
” I have worked with and been involved with other such workshops, but Wendy’s and Hal’s knowledge, warmth and abilities far surpass any.” – Marilyn Holmes, Director of HR, Pacific Heart and Vascular
“…Your abilities to steer us through our relationship problems at the office and your constant positive attitude… It was enlightening! I can’t wait to try the 5 star service!” – Jody Billings, Office Manager – Altoona Dental Clinic
” Hal and Wendy are fantastic. They are truly insightful, intuitive people. I love that they are genuine and care about all participants in their seminars. In addition, they are selfless in that they will take time out from their schedules to make sure the trainees are doing okay, in seminar and in their lives!” – Megan A. Campbell-Degedeh, Practice Liason Director, Manasse Orthodontics.
” Very informative, enlightening all around a very positive experience. Your training style is truly the best I have experienced because of your ease of presentations.” – Mary Langen, office manager, Manasse Orthodontics
“Hal’s perceptive questioning and gentle style are the perfect complement to Wendy’s enthusiasm. His extensive knowlege and remarkable intuition make his assessments of team members fast and accurate. When working individually with team members he touches souls and change lives in ways that extend far beyond the workplace. Office relationships become closer as he reveals the true motives and fears of each staff member. No workshop participant leaves feeling misunderstood or discounted.” – Teresa Stevens, MD
“Our team came together absolutely incredibly! This workshop is like nothing we’ve ever done – it really helped us learn why we like working together – not the “ra-ra” motivation stuff. Do it first for best results.” – Stevan Orser, DDS, Arlington Adult Dentistry
“Thanks again for an incredible weekend!!!!!! The difference with staff morale and productivity is amazing. Personally, I feel completely rejuvenated. The insights I have gained are helping me in the hospital, exam room, and at home.” – Daren Primack, MD, Pacific Heart and Vascular Medical Group
“This program gave us principles and their practical application [as well as] the skills to use them in orthodontic practice. The program makes perfect sense and has application immediately. The principles learned will apply to all facets of life, personally and professionally. I love Hal and Wendy! It has been a joy spending time together. I thank them from the bottom of my heart in helping us to fulfill our dreams.” – Robert Manasse, DDS Manasse Orthodontics
“The Motivating Patients to Action seminar was incredible. It brought our office closer together as a team and has helped us to communicate better with our patients. We are now able to give them what they want and they love it. Not a day goes by that we don’t use one of the many tools from the seminar. Wendy and Hal were the greatest, the training was intense, however,their humor made it fun! I can’t wait for them to come to our office for a site visit!” – Gina Hopgood, Office Manager, Ocala Family Practice
“Wow!! The whole case presentation is not about us! A great system, we all need to understand what is driving our patients to make decisions. Not sales, rather helping people by understanding we have the unique power to grant their wishes. What a cool profession.” – Stevan Orser, DDS, Arlington Adult Dentistry
“The Dibners were abler to give me practical advice on evaluating my patients so that I can better relate to them.” – Greg Wadden, DDS
“The ‘Motivating Patients To Action’ workshop is very real and impactful on one’s life. An absolute necessity for everyone. Thank you Dr’s Hal and Wendy for your professional impact!” – Amir Hagshenas, DDS
“Wendy did a one-hour speaking engagement for our referring doctors. Sharing a glimpse of our training with them, it sparked much conversation about what we do every day. It shifted our relationship so we’re all going the same direction. Not “them” and “us.” – Stevan Orser, DDS, Arlington Adult Dentistry
“We’ve hired Wendy twice to speak to our professional association and she always brings a lot of energy and insight to our group. Any group of professionals that has to work with other people, either the public or each other, can benefit from Wendy’s work.” – Laura Dennison, Georgia Association of Hearing Professionals
“Not only is the process very rewarding, we also have a lot of fun doing it” – Lisa Orser, Office Manager/Patient Coordinator, Arlington Adult Dentistry
“Thank you for your time, talents and efforts to present to us a value-added two days. Our Team will function better because of the event. I have spoken to several of our team and they are all glad that they participated. Thanks again to you and Hal for your effective efforts. They are greatly appreciated.” – Steven J. Campbell, Manager, Case-New Holland Company, Inc.
“A proven crowd pleaser, Wendy is a bundle of thoughtful enthusiasm who moves audiences to renewed self-confidence and drive.” – Myles Beck , President – Greater Tuscon Assoc. of Life Underwriters
Professional Impact Partial Client List
Professional Impact Healthcare
Aaron Margulies, M.D., Surgical Practice; Access Wellness; Alabama Hearing Aid Society; Altoona Dental Clinic; Arlington Adult Dentistry; Banzai Eye Care Consortium; Beverley Hills Aesthetic Dentistry; BONES Society of FL; BONES of PA; Cardiologists of Lubbock; Chicago Dental Society; Rocco Ciccone, DDS; Craniofacial Pain Associates of Dallas/Fort Worth; Craniofacial Pain Associates of Oklahoma; Creek Road Dental; Danville Dental; DermaCenterMD; Dermalogica; Desert Pain Institute; Dolphin Dental; Dubuque ENT Head & Neck Surgery; Family Dentistree; Frechtman and Associates Dentistry; Gastroenterology Associates of York; Genesis Health Enterprises; Georgia Hearing Aid Society; Haas Orthodontics; Hall and Wrye Plastic Surgeons; Hannibal Dental Associates; Hearing Haven; Healthcare Leaders of New York; HEB Hospital; Greater Lakes Association of Orthodontists; Jed Fox, DDS; Jenny Craig Weight Loss Systems; Kawesky Plastic Surgery; Lake Koewee Dentistry; Landmark Dental; Landreth Team Dentistry; Lifetime Eye Health Care; Kevin Less; DDS Endodontics; Manasse Orthodontics; Massachusetts Society of Optometrists; Mid-America Dental Study Group; Michigan Heart and Vascular Specialists; Mid-Atlantic Association of Orthodontics; Midway Dental; Neurology and Neuroscience Associates; New England Chiropractic Clinic; Northern Michigan Regional Health System; Okabe Dental Arts; Pacific Heart and Vascular; Palm Beach Fertility; Petoskey Surgeons, PC; Physical Therapy Specialists, PSC; Premier Eyecare; Burke Robinson, MD; Craig Sommer, DDS; Somerset Dental Arts; Angela Simpson, DDS; Douglas Stevens, ENT – Facial Plastics; Syneron; TLC Laser Eye Care; Tooth Wranglers; Urology Associates of South Texas; Greg Wadden, DDS; White, Maggard, Greer Orthodontics; World Class Dentistry;
